24/7 US Room-Res.com Customer Service

Website: https://room-res.com/

Tel: 888.788.9644

Email: us.support@room-res.com

Telephone: 888.788.9644

Monday-Friday:  7:30 AM – 6:00 PM CST

Saturday & Sunday: 7:30 AM – 6:00 PM CST

*Outside of the above-noted times, emergency service is provided by our Australia Room-Res team.

Email Customer Support Coverage: us.support@room-res.com


MAST agents earn a 13% commission on the total amount of confirmed MAST Special Rate hotels, transfers, and attractions/activities.  The 13% includes taxes.

You must book the agent rate to get the 13%. If you are booking any other rate, it is a variable commission.

BDM: Linda Lossing